FAQ's

Enjoy filtered, clean water throughout your entire home, not just from a single tap.

Unlike under-sink or jug filters, EvaPure is installed at the main water line, which means every drop of water entering your property is filtered before it reaches your taps, showers, appliances, and outdoor outlets. This brings a wide range of everyday benefits for health, comfort, and home care:

🚿 Healthier Showers and Softer Skin
Chlorine and other chemicals in unfiltered water can dry out your skin and strip natural oils, especially in hot showers. With EvaPure:

• Enjoy softer skin and less irritation, even for those with eczema or sensitive skin
• Say goodbye to itchy, dry scalp and brittle hair caused by chemical exposure
• Children and babies benefit from gentler, cleaner bath water
  

🍽️ Cleaner, Better-Tasting Water for Cooking & Drinking
Filtered water from every tap means you’re not limited to one faucet.

• Make tea, coffee, and baby formula with confidence — straight from any tap
• No more chlorine taste or chemical smell in food or drinks
• Wash fruits, veggies, and ingredients in contaminant-free water

👕 Fresher Laundry, Brighter Clothes
Tap water full of sediment or chlorine can be harsh on fabrics and fade colours over time.

• Clothes feel softer and last longer
• Whites stay brighter, and colours don’t dull as fast
• Towels lose that stiff, scratchy feel caused by chemical buildup
  

🧼 Cleaner Dishes, Glassware, and Surfaces
Filtered water reduces scale, sediment, and chemical residue, which means:

• Spot-free dishes and clearer glassware
• Less soap scum on sinks, tiles, and taps
• Easier cleaning with less scrubbing and harsh chemicals
  

🛠️ Protects Your Appliances & Plumbing
Hard water, sediment, and corrosive chemicals can reduce the lifespan of your household appliances.

• Helps protect hot water systems, dishwashers, kettles, washing machines, and coffee machines
• Minimises scale and internal wear
• Keeps your plumbing system cleaner and running efficiently
  

🌿 Better for the Garden Too
Even your outdoor taps benefit.

• Water your plants and veggies with fewer chemicals
• Safer for pets who drink from outdoor bowls or play under sprinklers
• No more chlorine spraying on your hands when using the garden hose

In short, EvaPure transforms your entire home’s water supply, giving you peace of mind, day in and day out — without changing the way you live or use water.

At EvaPure, we’ve simplified the process of getting cleaner, safer water for your home — no quotes, no sales pressure, no confusing options.

Unlike many competitors, we offer:

• Fixed, all-inclusive pricing — installation, delivery, and GST are all covered upfront. No surprises, no upselling, no waiting on quotes.
• Australian WaterMark certified systems built tough with premium, high-performance filters that target chlorine, lead, fluoride, PFAS, sediment, and more.
• High flow rates (up to 60L/min) without compromising water pressure — perfect for busy households.
• 5-year warranty on all systems for long-term peace of mind.
• Options for both town (mains) water and untreated sources like rain, bore, or tank water — including our UV Elite 4 model with powerful UV sanitisation that neutralises 99.9% of bacteria, viruses, and parasites.
• No sales reps or showroom tactics — just quality filtration, installed professionally and built to last.

We're focused on making clean water simple, accessible, and stress-free — because protecting your family shouldn’t be complicated.

The EvaPure Pro 3 is our most popular system — perfect for households on town (mains) water who want reliable, full-spectrum filtration with no pressure loss.

For those who want the highest level of protection, the EvaPure UV Elite 4 takes it further. It features powerful UV sanitisation that eliminates 99.9% of parasites, bacteria, and viruses — even at high flow rates — without compromising water pressure.

It’s ideal for treating raw, rain, tank, and bore water, offering added peace of mind for off-grid or rural properties.

The Essential Filter Pack offers reliable everyday protection — filtering out chlorine, heavy metals, rust, sediment, dirt, pesticides, VOCs (volatile organic compounds), bad taste, odour, cysts, and other organic contaminants.

For households looking for advanced protection, the Premium Filter Pack is the upgraded option. It includes everything the Essential pack does, but also targets chloramine, fluoride, PFAS (forever chemicals), lead, and limescale — offering broader contaminant coverage and cleaner, safer water throughout your home.

All EvaPure systems include professional installation by licensed plumbers in the fixed price. No hidden fees, no need for quotes — handling everything from delivery to installation.

Absolutely. Our EvaPure systems are designed to handle high water usage (60L/min), making them ideal for families, larger homes, or even light commercial use.

Filter lifespan depends on your water quality and usage, but as a general rule, we recommend replacing all filters every 12 months for optimal performance.

There’s no ongoing servicing required. Just replace the filters annually — it’s a simple swap that most homeowners can do themselves.

You can place your order directly through our website in just a few clicks. No quotes or sales calls required — just select your system, and we’ll handle the rest.

Yes — all EvaPure systems come with fixed pricing that includes delivery, installation, and GST. No hidden costs, no surprises.

Nope. We’ve made it easy — all prices are upfront and include everything. No quoting process, no salespeople, no waiting around.

Once your order is placed, your system will be dispatched promptly. We'll then coordinate with a licensed local plumber in your area to arrange installation at a time that suits you. Most installations are completed within 7–10 business days, depending on your location and plumber availability.

Yes! We service all major cities and regional areas across Australia using licensed and insured local plumbers.

Yes — once your order is confirmed, our team will be in touch to coordinate your delivery and installation, and to answer any final questions you might have.

Yes. After your order is confirmed, you’ll receive an email with details, and our team will provide updates on delivery and installation.

We install in most rural and regional areas across Australia. If you're unsure, feel free to contact us before ordering and we'll confirm availability.

If you need to change or cancel your order before it's shipped or installed, just contact our support team as soon as possible. We'll do our best to accommodate.

At this stage, we don’t offer financing, but our pricing is all-inclusive with no hidden costs — making it easier to budget upfront. However, we're working on adding flexible payment options soon. If you're interested in finance, feel free to contact us and express your interest — we'd love to hear from you and will notify you as soon as it's available.